Partner Program FAQ
Questions Agents Ask
The five questions we hear most often from new agents on the partner program — honest answers, no sales spin.
How do NETT rates work, and what's the commission structure?⌄
NETT (Not Eligible for Travel agent commission) rates are our agent-only base — you set the retail markup your clients see. We publish no retail pricing on the agent portal, so your margin stays private to you and your client. Commissions are paid on the post-stay NETT, settled within 14 days of client departure. Send Don your IATA or ASTA number with the portal request form and he'll email the current sheet within 24 hours.
Do I need an IATA, ASTA, or TATO registration to partner with you?⌄
An IATA or ASTA number is preferred but not strictly required — registered travel agencies, tour operators, and home-based agents with a verifiable business presence (agency website, business registration, or TATO affiliation) are eligible. New agents under 12 months in business are accepted on a case-by-case basis after a short phone intro with Don. The IATA field on the portal form is optional for that reason.
What are the fam-trip eligibility rules and how do I book one?⌄
Registered agents with at least one prior client booking through us (or three confirmed bookings in your first 6 months) qualify for our hosted fam trips at NETT-fam rates. Spots are limited to 6-8 agents per departure and run in Serengeti (Jun-Aug), Northern Circuit (Sep-Nov), and Calving Season (Jan-Mar). Use the WhatsApp link on the fam-trips section above to ask Don about specific dates — currently two spaces remain for the Jun-Aug 2026 departure.
Is the partner program exclusive, or am I free to use other Tanzania DMCs?⌄
Completely non-exclusive. Many of our longest-tenured agents also book with other East Africa operators — we win each booking on itinerary fit, transparent communication, and the fact that Don answers WhatsApp himself 7 days a week. We ask only that you don't disclose NETT rates publicly or share the rate sheet outside your agency; that protects margin for you and the other agents on the program.
How fast does Don respond to agent enquiries, and what's the after-hours policy?⌄
Agent WhatsApps and emails are answered within 24 hours on business days (UK / EU / EAT time). Urgent booking requests — flight-time-sensitive changes, last-minute camp holds — are usually handled within 2-4 hours during business days and within 12 hours on weekends. For genuine emergencies while a client is on the ground in Tanzania, the WhatsApp line is monitored 24x7 by Don or his deputy. The number is on every agent-portal email we send.
Travel Agent Portal
Partner with Tanzania’s Most Trusted Safari Operator
Exclusive NETT rates, familiarisation trips, and priority access — built for agents who send serious travelers to East Africa.
For Travel Professionals
Why Top Agents Choose Magical Tanzania
Exclusive NETT Rates
Confidentially negotiated rates you won’t find online. Offer your clients transparent, competitive pricing while protecting your margin.
Familiarisation Trips
Experience Tanzania firsthand so you can sell it with conviction. We host agent fam trips throughout the year — ask about upcoming dates.
Priority Booking Access
Early access to camp availability and seasonal allocations. Secure your clients’ preferred dates before they hit the public calendar.
Career Safari Guides
Our guides aren’t seasonal hires. 10, 15, even 25 years of experience. Your clients travel with true experts, every time.
Transparent Pricing
We show our prices upfront. No hidden fees, no “market rate” surprises. Quote with confidence, every time.
48 Years of Trust
4.8/5 from 154 TripAdvisor reviews. Three generations of the Kassim family in Arusha. A track record your clients can rely on.
NETT Pricing
Rates Built for Your Margin
Our NETT rates are available exclusively to registered travel agents and tour operators. Share confidential rate sheets with your clients under NDA. No public pricing disclosure — your commission structure stays protected.
All NETT rates based on two passengers sharing. Single supplements and peak-season surcharges apply. Request full rate sheet via the portal below.
Access the Portal
Request Your Agent Account
Tell us about your agency and we’ll set you up with NETT access within 24 hours.
See It to Sell It
Familiarisation Trips for Agents
Jun – Aug 2026
Great Migration Safari
5 Days / 4 Nights
- ✓Serengeti Western Corridor
- ✓Private vehicle & guide
- ✓Kassim family hosted
Two spaces remaining
Sep – Nov 2026
Northern Circuit Explorer
7 Days / 6 Nights
- ✓Serengeti, Ngorongoro, Tarangire
- ✓Fly-camping option
- ✓Pre-migration calving
Four spaces available
Jan – Mar 2027
Calving Season Safari
6 Days / 5 Nights
- ✓Southern Serengeti plains
- ✓ predator action
- ✓ calving season
Expressions of interest open
All fam trips include NETT fam rates, full-board accommodation, park fees, and a hosted dinner with the Kassim family.
Enquire About Fam Trips on WhatsAppPartner Program FAQ
Questions Agents Ask
The five questions we hear most often from new agents on the partner program — honest answers, no sales spin.
How do NETT rates work, and what's the commission structure?⌄
NETT (Not Eligible for Travel agent commission) rates are our agent-only base — you set the retail markup your clients see. We publish no retail pricing on the agent portal, so your margin stays private to you and your client. Commissions are paid on the post-stay NETT, settled within 14 days of client departure. Send Don your IATA or ASTA number with the portal request form and he'll email the current sheet within 24 hours.
Do I need an IATA, ASTA, or TATO registration to partner with you?⌄
An IATA or ASTA number is preferred but not strictly required — registered travel agencies, tour operators, and home-based agents with a verifiable business presence (agency website, business registration, or TATO affiliation) are eligible. New agents under 12 months in business are accepted on a case-by-case basis after a short phone intro with Don. The IATA field on the portal form is optional for that reason.
What are the fam-trip eligibility rules and how do I book one?⌄
Registered agents with at least one prior client booking through us (or three confirmed bookings in your first 6 months) qualify for our hosted fam trips at NETT-fam rates. Spots are limited to 6-8 agents per departure and run in Serengeti (Jun-Aug), Northern Circuit (Sep-Nov), and Calving Season (Jan-Mar). Use the WhatsApp link on the fam-trips section above to ask Don about specific dates — currently two spaces remain for the Jun-Aug 2026 departure.
Is the partner program exclusive, or am I free to use other Tanzania DMCs?⌄
Completely non-exclusive. Many of our longest-tenured agents also book with other East Africa operators — we win each booking on itinerary fit, transparent communication, and the fact that Don answers WhatsApp himself 7 days a week. We ask only that you don't disclose NETT rates publicly or share the rate sheet outside your agency; that protects margin for you and the other agents on the program.
How fast does Don respond to agent enquiries, and what's the after-hours policy?⌄
Agent WhatsApps and emails are answered within 24 hours on business days (UK / EU / EAT time). Urgent booking requests — flight-time-sensitive changes, last-minute camp holds — are usually handled within 2-4 hours during business days and within 12 hours on weekends. For genuine emergencies while a client is on the ground in Tanzania, the WhatsApp line is monitored 24x7 by Don or his deputy. The number is on every agent-portal email we send.
We’ve sent over forty clients to Magical Tanzania over the past six years. The combination of transparent pricing, genuine expertise, and care for every detail makes them our default recommendation for Tanzania.
Sarah H.
Senior Travel Consultant, UK
Years in Tanzania
TripAdvisor Reviews
Average Rating
Direct Operator
Start Partnering Today
Ready to Offer Tanzania’s Best to Your Clients?
Complete the form above or WhatsApp Don directly. We respond to all agent enquiries within 24 hours during business days.